SOLUTIONS DELIVERY
We know the complexity of managing your daily workload in parallel with building new tools, techniques and platforms for the future. Syntrove can help
Project and Program Management
-
Defining backlog tasks that meet the delivery goals and enterprise roadmap
-
Providing agile delivery with flexibility to keep that program running
-
Technical leadership for on shore and off shore developers.


Architecture and Integration
-
We can provide a team of resources to align with your architecture, platform and development language to help you deliver your project.
-
Establish core design patterns and provide a disciplined approach to change management.
-
Ensure all efforts are in live with business roadmap and plans
-
Communicate and report effectively to business and technical stake holders, bridging the gap between them
Customer Interaction and Call Center
-
Identification of Process and Procedures for onboarding and managing clients
-
IVR and VRU selection and optimization
-
Telephony providers and remote workforce management
-
Workforce Management and Scheduling
