SOLUTIONS DELIVERY
We know the complexity of managing your daily workload in parallel with building new tools, techniques and platforms for the future. Syntrove can help
Project and Program Management
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Defining backlog tasks that meet the delivery goals and enterprise roadmap
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Providing agile delivery with flexibility to keep that program running
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Technical leadership for on shore and off shore developers.
Architecture and Integration
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We can provide a team of resources to align with your architecture, platform and development language to help you deliver your project.
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Establish core design patterns and provide a disciplined approach to change management.
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Ensure all efforts are in live with business roadmap and plans
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Communicate and report effectively to business and technical stake holders, bridging the gap between them
Customer Interaction and Call Center
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Identification of Process and Procedures for onboarding and managing clients
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IVR and VRU selection and optimization
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Telephony providers and remote workforce management
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Workforce Management and Scheduling
