top of page

Solutions Delivery

We know the complexity of managing your daily workload in parallel with building new tools, techniques and platforms for the future. Syntrove can help.

Project and Program Management

  • Defining backlog tasks that meet the delivery goals and enterprise roadmap

  • Providing agile delivery with flexibility to keep that program running

  • Technical leadership for on shore and off shore developers.

Architecture and Integration

  • We can provide a team of resources to align with your architecture, platform and development language to help you deliver your project.

  • Establish core design patterns and provide a disciplined approach to change management.

  • Ensure all efforts are in live with business roadmap and plans

  • Communicate and report effectively to business and technical stake holders, bridging the gap between them

Customer Interaction and Call Center

  • Identification of Process and Procedures for onboarding and managing clients

  • IVR and VRU selection and optimization

  • Telephony providers and remote workforce management

  • Workforce Management and Scheduling

bottom of page