Solutions Delivery
We know the complexity of managing your daily workload in parallel with building new tools, techniques and platforms for the future. Syntrove can help.
Project and Program Management
Defining backlog tasks that meet the delivery goals and enterprise roadmap
Providing agile delivery with flexibility to keep that program running
Technical leadership for on shore and off shore developers.
Architecture and Integration
We can provide a team of resources to align with your architecture, platform and development language to help you deliver your project.
Establish core design patterns and provide a disciplined approach to change management.
Ensure all efforts are in live with business roadmap and plans
Communicate and report effectively to business and technical stake holders, bridging the gap between them
Customer Interaction and Call Center
Identification of Process and Procedures for onboarding and managing clients
IVR and VRU selection and optimization
Telephony providers and remote workforce management
Workforce Management and Scheduling
